Shipping & Returns

Shipping

All prices are in USD. Orders ship from China. Worldwide shipping is USD 35 per order and is free when the merchandise subtotal is USD 250 or more. Orders are normally dispatched within 5 business days. Tracking details will be sent by email after dispatch. Delivery times vary by destination and may be affected by customs or carrier delays. Shipping is available to destinations supported by our payment and delivery providers.

Taxes & Duties

Import taxes, customs duties and clearance charges are payable by the buyer and are not included in the product price or shipping fee.

Returns & Refunds

Each piece is one of one. All sales are final. We do not accept returns, exchanges or refunds for change of mind, except where required by applicable law. If your order arrives damaged, defective or incorrect, contact customercare@echoyu.com with your order details and photographs so we can review the issue. This policy does not limit mandatory consumer rights or applicable payment-provider protections.

Contact

customercare@echoyu.com