Privacy

Accounts and orders

We use the information you provide to sign you in, manage orders, arrange delivery, send order and shipping updates, and respond to enquiries. This includes your email address, password hash, order details, delivery contact information and payment references. Passwords are stored as hashes, not plain text. We do not receive or store card details or native wallet payment tokens.

Service providers

PayPal processes payments, including supported wallets. Necessary order and delivery information is shared with payment and delivery providers to fulfil your purchase. When order emails are enabled, our configured email provider receives the recipient and order details needed for the message. Each provider also handles data under its own privacy policy.

Browser storage

Essential cookies keep your sign-in and checkout session working. Your browser also stores the items in your shopping bag. This storage supports the functions you choose to use.

Your information

Account and order information is kept for account operation, fulfilment, customer support and applicable obligations. Contact us to request access, correction or account deletion. Order records that remain necessary for outstanding purchases or applicable obligations may need to be retained.

Contact

info@echoyu.com